Returns & Refunds Policy

At LooseLeaf, we take pride in the quality of our premium teas and botanicals. If you are not completely satisfied with your purchase, we offer a 30-day return policy on all unopened products and accessories.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a return authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring that all tea pouches remain sealed for food safety reasons.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.